Sometimes people face huge problem while they want to protect their device and internet activities. Due to limited knowledge sometimes users start applying incompatible antivirus which results- lots of hazards. To know their situation, AVG antivirus support technicians arrange a different segment which is known as avg antivirus problem team. This team not only looks after the users’ internet security, if needed, they provide some training as most of the users are unaware that when they should upgrade the antivirus or when they should remove the antivirus. Users use different type of operating system or different version of same operating system. So based on their operating system, very few users can install AVG antivirus properly. In that case, they need to keep consult with the experts.
avg antivirus problem team first ask the users what type of operating system they are using. After they suggest which version of this antivirus will work for their device. They ask about the number of devices too. In these days, people prefer to secure multiple devices with one antivirus. So they can
avail different type of packages.
Before going for installation, avg antivirus problem team suggests to check out the device settings, storage capacity. If the users don’t have proper hard drive storage capacity then they won’t able to run this antivirus.
avg antivirus problem team emphasize on few things before going for installation process. They advice users should think about these things. Otherwise they will face different issues. Sometimes, installation won’t be completed.
These conditions are discussed below elaborately-
- Hard drive has enough storage capacity or not. Due to proper shard storage capacity, installation of this antivirus gets stuck in the middle of the procedure. So users need to check the file size and the hard drive storage capacity.
- Deleting existing antivirus is compulsory. While any antivirus exists in the system, then users will be unable to install any antivirus .They should remove it first.
- Deleting old version of AVG antivirus completely. If the users are unable to do that, they can ask the AVG help team. New version of any antivirus always gives some special features. But if the old version is still there in the system then users will be deprived from enjoying the
latest facilities of new version. So users need to remove the old version first.
- Operating system is compatible or not. It is very important to check the operating system compatibility with avg antivirus. Otherwise it won’t be installed fully. Users will face similar problem again.
- Users need to check the internet connection and usage of internet too. If they don’t have sufficient speed and usage, then download won’t be completed.
AVG installation method for Mac users-
- Firstly, users need to download this antivirus from authorized website of AVG.
- After that, users need to open and run the downloaded file of this antivirus. They need to click twice on the avg icon.
- Next, users will be instructed by the AVG customer service team to click on ‘’continue’’option.
- After that, users will be instructed to click on ‘’continue’’ option which lead them to ‘’introduction screen’’.
- Then, users need to Click on ‘’continue’’ option.
- After that, users need to click on ‘’agree’’ option.
- Next, users need to click on ‘’install’’ option.
- After that, users need to type the administrator details on the displayed window.
- Then, users need to click on ‘’install software’’. Users need to wait for some time.
Providing proper installation method for trial version-
AVG technical support team also provide suggestions for those who want to use trial version.
- Users will be instructed to visit avg website.
- Then, users will be instructed to click on ’’trial version’’ of avg antivirus for downloading.
- After that, users will be instructed to run the downloaded file for installation procedure.
- Then, users will be instructed to follow the instructions.
- Next, users will be instructed to complete the installation procedure. Then, users will be instructed to restart the computer when they get notification of completing the installation process.
If the users become satisfied after using trial version of this antivirus, then they can go for purchasing options. Technicians will assist them always.
Providing proper guidance for those who want to remove AVG antivirus-
When antivirus in no longer to provide necessary security then it is better to get rid of from this.
- Users need to download this AVG removal tool in the computer.
- After that, users will be instructed to run the downloaded file.
- Then, users will be instructed by the avg antivirus problem team to click on ‘’yes’’ option to continue the rebooting process. Users need to close all running programs.
- Next, users need to have the access of administrative program to run this removal tool.
- Then, users need wait for removing all registry files; avg related all files and other services.
- When the removal process will be finished, then users need to take a restart of the computer. But before that they need to close the window after clicking on ‘’finish’’ button. Thus they can able to uninstall avg antivirus.
From the day of purchasing AVG antivirus, users can have assistance from the technicians.Technicians from avg antivirus problem team are certified from reputed institutions. All of them are committed to deliver high end solutions. They never see who the users are. They just attend their complaints and start providing solutions accordingly. They always take reasonable charges.